Collecting on Overdue Accounts

"If it were only that simple," you say. If youKeep the amount of product or services you
limited yourself to doing business with companiesoffer a company with an iffy credit record to a
with a spotless credit record, your pool ofminimum until they’ve proven themselves
potential customers would be quiteworthy. And no matter how much you need the
Small. And unfortunately, as a growing business,business, never start doing business with another
you often have no choice but to do business withperson or company until you have a signed
anyone who wants to do business with you. Evencontract clearly stating and agreeing to payment
then, you don’t always have complete controlterms.
of the terms of your sales agreements. The2. Once you begin doing business with someone,
reality is that your biggest and best clients wantmake sure you stamp your invoices with the date
to be billed quarterly and then have 60 days tothat payment is due to you. Don’t rely on the
pay you. And you certainly don’t want to cutcustomer to look at the invoice date and add 30
off those clients.days -- or whatever your payment terms are --
While you don’t want to destroy anyto determine the pay date.
potential or established business relationships by3. Offer discounts for early payment and add
laying down harsh payment terms, you mustinterest to late payments.
take some control of your account receivables to4. Phone customers and start trying to collect the
avoid wreaking havoc with your cash flow.day after a payment is due.
You’re not a bank, after all.Never wait -- let them know that you keep close
These five steps can help your cash flow withouttrack of your accounts receivable.
endangering it.5. Until a customer pays their bills, don’t do
1. Watch for new customers with a bad creditany more business with them. Do not bend on
history. You can’t expect that a company orthis rule -- you’ll only cause yourself more
a person with a history of bouncing checks orproblems and scuttle any chance of collecting
paying their bills late will change their ways whenwhat you’re owed. If you really want to keep
dealing with you. If you must do business with thedoing business with a customer who owes you,
chronically late, lay down your credit rules earlyinsist that any new products or services they
and firmly and starts the relationship off slowly.receive from you are c.o.d. -- cash on delivery.